Exportify help
Exportify exports your Shopify orders to CSV, Excel, XML and delimited text files, either on demand from the app, on a schedule, or automatically as orders come in. Files can be downloaded or delivered straight to an SFTP or FTP server.
New here? Start with How Exportify works, then Run your first export. Use the sidebar to browse, or search from the top of the page.
Not using Exportify yet? See features and pricing on oftensoftware.com or install it from the Shopify App Store.
Get started
Section titled “Get started”How Exportify worksTemplates, three ways to choose orders, three ways to receive the file.
Run your first exportDate range, filters, template, download.
Export selected ordersFrom the Shopify Orders page, a few orders at a time.
Create a custom templateYour own columns, names, format and options.
Choose a file formatExcel, CSV, delimited text or XML, and the options that go with each.
Common setups
Section titled “Common setups”- Export line item properties and custom attributes
- Include tracking numbers in an export
- Subtotals and quantities by product
- Use more than one template
- Export yesterday’s or today’s orders
- Split an export into separate files
- Products, inventory and collections
Integrations
Section titled “Integrations”Delivery and automation
Section titled “Delivery and automation”- Scheduled exports
- Deliver exports to your SFTP or FTP server
- Automatic per-order exports
- Support-managed templates
Troubleshooting
Section titled “Troubleshooting”- Characters look wrong in Excel
- An export is slow or seems stuck
- Exportify will not open in the Shopify admin
Billing and account
Section titled “Billing and account”- Plans and billing
- Paused Shopify stores
- Staff permissions for exporting
- Install and uninstall Exportify
Need a hand?
Section titled “Need a hand?”See Contact support for what to include, or email support@exportifyapp.com with your store’s .myshopify.com address. Support is run by the people who build Exportify.