Plans and billing
Exportify is billed through Shopify on your regular invoice; Basic, Standard and Advanced differ in template count, support-managed templates and SFTP delivery, with current prices under View Plans in Settings.
Exportify is billed through Shopify. The charge appears on your Shopify invoice alongside your Shopify subscription; there is no separate account or card with Exportify.
What each Exportify plan includes
Section titled “What each Exportify plan includes”| Basic | Standard | Advanced | |
|---|---|---|---|
| Custom templates you can build | 1 | 5 | 10 |
| Pre-built templates | Yes | Yes | Yes |
| All formats: Excel, CSV, delimited text, XML | Yes | Yes | Yes |
| Detected custom fields (note attributes, line item properties) | Yes | Yes | Yes |
| Support-managed templates | Yes | Yes | |
| Calculated fields, skip and keep filters, virtual tags | Yes | Yes | |
| Metafields (support-managed templates) | Yes | Yes | |
| Scheduled and automatic exports with SFTP or FTP delivery | Yes |
Current prices, and monthly versus annual options, are shown in USD on the plan page: open Exportify, go to Settings, scroll to Your Exportify plan and click View Plans.
Free trial
Section titled “Free trial”New installs include a free trial. It starts when you approve the subscription, not when you install, and you are not charged until it ends. Uninstalling during the trial means no charge.
How to change your Exportify plan
Section titled “How to change your Exportify plan”Open View Plans, choose the new plan and approve the updated charge in Shopify. Upgrades take effect straight away. When you move to a lower plan, Shopify applies the change at the start of your next billing cycle, so you keep what you paid for until then. Templates beyond a lower plan’s limit are kept but marked as needing an upgrade to run.
Where the Exportify charge shows on your Shopify bill
Section titled “Where the Exportify charge shows on your Shopify bill”In your Shopify admin go to Settings, then Billing, and look under Bills; Exportify is listed by name. Shopify’s own article on app charges explains proration and timing.
How to cancel Exportify
Section titled “How to cancel Exportify”Uninstall Exportify from your Shopify admin; Shopify cancels the recurring charge automatically and nothing else is needed. See Install and uninstall.
Refunds
Section titled “Refunds”App fees are generally non-refundable; requests are considered case by case. Email support@exportifyapp.com if you believe a charge was made in error.