Plans and billing
Exportify is billed through Shopify on your regular invoice, with a 15-day free trial on every plan: Basic includes 2 custom templates, Standard adds support-managed templates, calculated fields, metafields, order and line item filters and scheduled FTP or SFTP delivery, and Advanced adds automatic per-order exports and 15 custom templates.
Exportify is billed through Shopify. The charge appears on your Shopify invoice alongside your Shopify subscription; there is no separate account or card with Exportify.
What each Exportify plan includes
Section titled “What each Exportify plan includes”| Basic | Standard | Advanced | |
|---|---|---|---|
| Custom templates you can build | 2 | 10 | 15 |
| Pre-built templates | Yes | Yes | Yes |
| All formats: Excel, CSV, delimited text, XML | Yes | Yes | Yes |
| Detected custom fields (note attributes, line item properties) | Yes | Yes | Yes |
| Blank and fixed value columns | Yes | Yes | Yes |
| Support-managed templates | Yes | Yes | |
| Calculated fields and virtual tags | Yes | Yes | |
| Order and line item filters (skip and keep rules) | Yes | Yes | |
| Metafields (support-managed templates) | Yes | Yes | |
| Shopify Payments fee columns | Yes | Yes | |
| Scheduled exports delivered to your SFTP or FTP server | Yes | Yes | |
| Automatic exports per order to your SFTP or FTP server | Yes |
Current prices, and monthly versus annual options, are shown in USD on the plan page: open Exportify, go to Settings, scroll to Your Exportify plan and click View Plans. The same prices are published on oftensoftware.com and on the Shopify App Store listing.
Free trial
Section titled “Free trial”New installs include a 15-day free trial. It starts when you approve the subscription, not when you install, and you are not charged until it ends. Uninstalling during the trial means no charge.
How to change your Exportify plan
Section titled “How to change your Exportify plan”Open View Plans, choose the new plan and approve the updated charge in Shopify. Upgrades take effect straight away. When you move to a lower plan, Shopify applies the change at the start of your next billing cycle, so you keep what you paid for until then. Templates beyond a lower plan’s limit are kept but marked as needing an upgrade to run.
Where the Exportify charge shows on your Shopify bill
Section titled “Where the Exportify charge shows on your Shopify bill”In your Shopify admin go to Settings, then Billing, and look under Bills; Exportify is listed by name. Shopify’s own article on app charges explains proration and timing.
Billing periods and when charges happen
Section titled “Billing periods and when charges happen”Shopify bills app subscriptions in 30-day periods (365-day periods on an annual plan), and the charge for each period is made at the start of that period. Because your Shopify invoice follows your store’s own billing schedule, a period’s charge can appear on an invoice that arrives some days after the period began.
When you uninstall, Shopify does not refund or credit the remainder of the current period, and that period’s charge stays on your invoice even if the invoice arrives after you uninstall. The period you paid for stays available, so if you plan to leave, you can keep using Exportify until the period ends and uninstall then, at no extra cost.
How to cancel Exportify
Section titled “How to cancel Exportify”Uninstall Exportify from your Shopify admin; Shopify cancels the recurring charge automatically and nothing else is needed. Future charges stop, and the current period works as described above. See Install and uninstall.
Refunds
Section titled “Refunds”App fees are generally non-refundable; requests are considered case by case. Email support@exportifyapp.com if you believe a charge was made in error.